Effective date: September 4, 2026
This Privacy Policy explains how Shanghai Yingqingyuan New Energy Technology Co.,Ltd. ("YQY", "we", "us" or "our") collects, uses, discloses and protects personal information when you visit www.yingqingyuan.com, contact us, submit an inquiry, create an account, or otherwise use our website and related services.
1. Who We Are
Shanghai Yingqingyuan New Energy Technology Co.,Ltd. (上海盈青源新能源科技有限公司) is the controller or business responsible for the personal information described in this Policy.
Registered business address: No. 3599 Yuanjiang Road, Minhang District, Shanghai, China.
Privacy contact: [email protected] · Phone: +86 181 2144 0119.
2. Personal Information We Collect
Depending on how you use the website, we may collect the following categories of information:
- Contact and business information: name, work email, telephone number, company, job title, country and other details you provide.
- Inquiry information: product interests, vehicle model and model year, OE or part numbers, requested quantity, requirements, messages, photographs and other files that you choose to send.
- Account and transaction information: login details, quotation or order details, delivery information, billing information and after-sales correspondence when a transaction or account is arranged.
- Communications and preferences: records of our correspondence, newsletter preferences and your choices about cookies or marketing communications.
- Technical and usage information: IP address, device and browser type, language, referring pages, pages viewed, approximate location derived from IP, timestamps and similar diagnostic or analytics information.
Please do not send sensitive personal information or information about another person unless you are authorised to do so and the information is necessary for your request.
3. How We Use Personal Information
- Respond to inquiries, requests for quotations and customer-service questions.
- Confirm vehicle fitment, OE references, product requirements and quantities.
- Prepare quotations, forms, invoices and other documents, and perform an agreed transaction.
- Arrange payment, delivery, logistics, customs, tax, warranty and after-sales support where applicable.
- Operate, secure, troubleshoot and improve the website, accounts and communications systems.
- Send newsletters or other marketing messages only where permitted and, where required, with your consent.
- Comply with law, respond to lawful requests, establish or defend legal claims, and prevent fraud or misuse.
4. Legal Bases
Where the GDPR or a similar law applies, we rely on one or more of these legal bases: taking steps at your request before entering a contract; performing a contract; complying with a legal obligation; our legitimate interests in operating and securing the business; or your consent. You may withdraw consent at any time for processing based on consent.
Where Chinese personal-information law applies, we process information only for a lawful, specific and necessary purpose and use the legal basis required for the relevant processing activity.
5. Cookies and Analytics
We use necessary cookies for site operation and preference cookies to remember settings. With the consent controls shown on the website, we may also use Google Analytics to understand aggregate traffic and improve the site. Details are provided in our Cookie Policy.
6. Service Providers and Disclosures
We may disclose the minimum information needed to service providers that support website hosting and operation, email delivery, analytics, payment, logistics, customs, tax, customer support, security, professional advice and legal compliance. These providers may process information only for the agreed business purpose and subject to appropriate confidentiality and security obligations.
We may also disclose information where required by law, to protect rights and safety, in connection with a merger or business transfer, or with your direction. We do not disclose more information than is reasonably necessary for the relevant purpose.
7. International Data Transfers
YQY is based in China, and some service providers or business partners may be located in other countries. As a result, information may be accessed or processed outside the country in which you live. Where required, we will provide the legally required notice, identify the relevant recipient or recipient category, apply appropriate contractual or technical safeguards, and obtain separate consent for a cross-border transfer.
If the GDPR applies, we will use a lawful transfer mechanism and appropriate safeguards where personal information is transferred to a country that is not recognised as providing an adequate level of protection. You may contact us for information about the relevant safeguards, subject to lawful restrictions.
8. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to an inquiry, maintaining an account, performing a transaction, meeting tax or accounting obligations, resolving disputes and enforcing agreements. When information is no longer required, we delete, anonymise or securely restrict it, subject to applicable legal retention requirements.
9. Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. No internet transmission or storage system can be guaranteed to be completely secure. Please notify us promptly if you believe your account or communication has been compromised.
10. Your Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, restriction of or objection to the processing of your personal information, data portability, and withdrawal of consent. You may also have the right to complain to a competent data-protection authority.
California residents may have additional rights to know the categories and specific pieces of personal information collected, the sources and purposes of collection, the categories of recipients, and to request correction or deletion. Where a legally applicable right to opt out of a sale or sharing of personal information exists, you may contact us to exercise it. We will not discriminate against you for exercising a privacy right.
To make a request, email [email protected] with the subject “Privacy Request”. We may ask for information reasonably necessary to verify your identity and protect the information from unauthorised disclosure. We will respond within the period required by applicable law; where GDPR rights apply, this is normally within one month.
11. Children’s Privacy
Our website and services are intended for business customers and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can review and delete it where appropriate.
12. Third-Party Links
The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices. Please review those policies before submitting information.
13. Changes to This Policy
We may update this Policy to reflect changes to our services, technology or legal obligations. We will post the updated version on this page and revise the effective date. Material changes will be communicated by reasonable means where required by law.
14. Contact Us
For privacy questions or data-rights requests, contact [email protected] or write to Shanghai Yingqingyuan New Energy Technology Co.,Ltd., No. 3599 Yuanjiang Road, Minhang District, Shanghai, China.
